Posted on Tuesday, December 14, 2021

Book Recommendation: The Power Of Moments

Some moments make lifelong impressions on us—and we can tap in to that power.

What were you doing on January 24th, 2019? Personally, I have no idea what I was doing. It’s just a random date I picked. But I’ll bet someone reading this remembers that day vividly—for better or worse.

If you can remember January 24th, 2019, maybe you have a miraculous memory and can recall every day of your life. But it’s much more likely that something important happened in your life on that day. A moment that’s burned into your memory.

These defining moments are the subject of The Power Of Moments by Chip and Dan Heath. This book was my #1 book of 2017, and years later, I still recommend it to someone at least once a week. It’s simply one of the best books on customer service I’ve ever read.

Posted on Monday, December 6, 2021

Four Essential Routines For Success

Routines can change your life—but which ones have the biggest impact? Here are four routines I’ll never give up.

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If there’s one key to success, it’s consistency. That’s why I’m a big believer in routines. I talk about them a lot!

From winning morning routines to end-of-week routines, they’re not just a key to efficiency and success—they’re important for our well-being.

But before you can focus on making a routine a habit, you have to decide which routines will be the most effective for you. For me, there are four routines that have risen to the top—they’re the best at making me feel centered, productive, and in control of my day:

Get 8 hours of sleep with a regular bedtime
Exercise as soon as you wake up
Launch your workday with a to-do list
Make time to decompress every night

Putting these routines into consistent practice so that they’re happening at the same time every day can seem daunting. But once they fall into place, everything else in your life gets easier and happier. It’s amazing! Let’s take a closer look at each routine.

Posted on Monday, November 29, 2021

Sales Champions Know Their Numbers

You can’t stand at the top if you never know where you stand.

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As a sales coach, I’m all about goals. My goal is to help salespeople achieve their goals—both personal and professional.

Every salesperson should know what their sales goals are. You might not have mastered them yet, but at the very least, you have a number you’re planning on hitting for the year. The goal is set—just start selling, right?

Posted on Monday, November 22, 2021

Make First Impressions A Priority

If you’re not making first impressions a priority, you’re sabotaging your sales.

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Recently, I had an experience that reminded me how important first impressions are. If you’re a salesperson, getting this right needs to be a top priority!

Your first impression can literally make or break a deal—and research has shown that people start determining whether you’re trustworthy in as little as a tenth of a second. What they decide within the first seven seconds of meeting you can influence the rest of your relationship!

Posted on Monday, November 1, 2021

How Top Salespeople Miss Out on Abundance

You’re #1—but do you still have a scarcity mindset?

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In The 7 Habits Of Highly Effective People, Stephen Covey describes two opposing views: the scarcity mindset, ruled by a fear of limited resources (you should get your piece of the pie before someone else gets it), and the abundance mindset, in which you believe there’s always enough to go around.

I’ll let you guess which mindset is most common in highly effective people! (Spoiler alert! It’s the abundance mindset.)

Top sales performers usually think they’re living in an abundant mindset. They know they’ll never run out of clients. They know that there’s plenty of money in the world, and the success of another salesperson on their team isn’t a threat, but something to be celebrated. They’ve figured out how to use the abundance mentality in sales.

However, after years of working as a sales coach with top producers, I’ve discovered a few areas where scarcity creeps into a salesperson’s mentality—even when they’re the most successful producers on a team. One of the most common symptoms I see: a salesperson who can’t stop answering their phone. I know you’re thinking, “but Dew, you wrote a post about sales rock stars answering their phone,” but hear me out on this one.

Posted on Monday, October 25, 2021

The Yes Momentum Close

When your clients are saying yes, it’s hard to say no! This simple sales technique will have your clients saying yes time and time again!

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Salespeople usually have a few go-to closing techniques they use all the time. But if you want to be a real sales champion, you need to have a full arsenal of closes! This week, we’re looking at a deceptively simple closing technique: The Yes Momentum Close.

The Yes Momentum Close is an attitude-type closing technique. The idea is to keep your prospect excited about the discussion at hand. By creating positive momentum throughout your entire sales presentation, you can ride the “yes” momentum to a closed deal.

Posted on Monday, October 11, 2021

Book Recommendation: Willpower Doesn’t Work

Benjamin Hardy teaches us the hidden way to productivity and success.

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If there’s one thing that being a salesperson teaches you, it’s that being successful takes grit. You need raw willpower to find prospects, make calls, overcome objections, and close deals.

In fact, getting anything done in life means you just have to set your mind to it—and will yourself into action. If you’re struggling, you simply don’t have enough willpower. Try harder!

Sounds really tough. What if it’s all wrong?

In his book, Willpower Doesn’t Work: Discover The Hidden Keys To Success, Benjamin Hardy asks if there’s a better way to get things done—a way that doesn’t feel like a painful, uphill battle against yourself.