Posted on Monday, April 30, 2018

Become a Master Problem Solver

12 Shares

We all make mistakes, right? But if you really want to excel as a salesperson, you’re going to have to learn how to solve your own problems.

Recently, one of my insurance industry coaching clients mistakenly submitted an application with some outdated information on it. After he shared the price quote with the prospect, he realized the out-of-date info made the quote much lower than it should have been. He was so dependent on his manager to resolve his mistakes that he almost lost the deal because he didn’t have the right tools to solve his own problems.

Posted on Monday, April 23, 2018

5 Simple Ways to Boost Your Attitude

Buffer

47 Shares

Attitude is everything in my business…in my personal life…and, frankly, in everything I do. I believe my positive attitude is my superpower! And I know it begins with my habit of starting each morning saying, “Today is gonna be a great day!”

While launching every day in a positive manner will inevitably boost your mood, there are plenty of things you can do all throughout the day to help contribute to a better sense of overall well-being for yourself. Here are a few of my favorite tips:

Posted on Monday, April 16, 2018

Get Quicker Decisions with the Walkout Close

Buffer

Not too long ago, my husband Shane and I were in a meeting with a business partner of mine. The partner was pitching me on the idea of joining him in starting a new division. He wrapped up his thoughts and said casually, “I need to run to the restroom. I’ll be right back.”

While he was gone, Shane and I talked things through. A few minutes later, he strolled back into the room and asked us, “So, what do you think? Do you want to go to Australia?”

Posted on Monday, March 19, 2018

Don’t Let Your Inbox Run Your Day

Buffer

I have a client who lives in the Pacific time zone, but her headquarters are in the Eastern time zone. In her company, emails start flying back and forth around 6 am, which is 3 am her time. Despite the insanity of it, she feels compelled to reply to emails during what was literally the middle of the night.

While you might not have the added stress of a time zone differential, many people struggle to handle emails in an efficient manner. A recent study from Microsoft indicates that email takes up roughly 35% of the average worker’s day! But taking some simple steps to manage your email effectively can take your productivity through the roof.

Posted on Monday, March 12, 2018

Ending The Negativity

Buffer

This week marks the switch to daylight savings time in much of the United States. Between altered sleep schedules, changing traffic patterns, and sunlight-deprived mornings, you’ll have a hard time throwing a rock without hitting someone who is complaining about the time change.

It may seem like a small thing, but when you start your day complaining, you’re sending yourself into a tailspin of negativity. Without even realizing it, we can find ourselves in the cycle of complaining one-upmanship. My loss of sleep definitely beats your night of tossing and turning. Spoiler alert: this competition never ends well.

Posted on Monday, March 5, 2018

The Difference Between Service and Hospitality

Buffer

On a recent call with a coaching client, we were talking about how he didn’t make his incentive trip last year because his customer service score wasn’t high enough. He had closed plenty of business throughout the year, but in the end, he just hadn’t really made an impression.

What’s the difference between merely making sales and really hitting your goals? What separates a good salesperson from a GREAT salesperson? It turns out that it goes beyond providing good service.

Posted on Monday, February 26, 2018

Creating Your Ideal Week

Buffer

11 Shares

You’ve heard about the effectiveness of time blocking (did I just hear you groan?). And you know how it can help you close more business. Yet you continue to come up with lame excuses about how it just won’t work for you.

But the top ultra-producers in every field are those that protect their calendars with their lives. Now is the perfect opportunity to examine how you’re spending your time.